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Service Design Specialist

2 months ago


Calgary, Alberta, Canada Government Entity Full time
Service Designer Job Description

We are seeking a skilled Service Designer to join our team at the Government Entity. As a Service Designer, you will play a key role in delivering digital services that meet the needs of our citizens.

Key Responsibilities:
  • Conduct service design research and analysis to inform service development
  • Collaborate with cross-functional teams to design and deliver digital services
  • Plan, conduct, and analyze findings from qualitative field research and co-design workshops
  • Develop and implement service design solutions that meet user needs and business objectives
  • Work with stakeholders to identify and prioritize service design opportunities
  • Develop and maintain service design standards and guidelines
Requirements:
  • Experience with service design research and outputs
  • Experience working in a cross-functional team environment
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package