Operations Manager
2 weeks ago
We are seeking an experienced Operations Manager to oversee the day-to-day activities of our warehouse operations. The successful candidate will be responsible for managing a team of warehouse staff, ensuring efficient and effective operations, and maintaining a safe and secure work environment.
Key Responsibilities- Team Management: Manage, train, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness.
- Operational Improvement: Continuously improve operational procedures, including verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory.
- Collaboration: Partner with sales, inventory control, and operations support to ensure availability of products.
- Workforce Planning: Plan long-range labor needs based on sales forecasts and input from management.
- Performance Metrics: Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members.
- Safety and Compliance: Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among team members.
- Reporting and Analysis: Analyze operational reports to identify trends and recommend solutions to management.
- Partnerships: Build and maintain partnerships with other departments, including Finance, HR, Sales, and Continuous Improvement.
- Machinery and Equipment: Work with machinery and material handling equipment.
- Experience: Experience with Warehouse Management System (WMS).
- Management Skills: Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning.
- Communication: Ability to effectively present information to customers, clients, and employees of the organization.
- Computer Skills: Proficient computer skills, including Microsoft Office Suite.
- Physical Demands: Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company-provided personal protective equipment and freezer gear.
- Lifting: Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility.
- Flexibility: Ability to work a flexible work schedule and shift, including weekends if needed.
- Noise Level: Must be comfortable with various noise levels, at times, can be loud.
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