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Operations Manager

2 months ago


Abbotsford, British Columbia, Canada The Chopped Leaf Full time
Job Description

We are seeking a highly skilled and experienced Operations Manager to join our team at The Chopped Leaf. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Revenue Management: Monitor revenues to determine labour costs and make informed decisions to optimize our operations.
  • Staff Performance: Monitor and evaluate staff performance, providing feedback and coaching to ensure that our team members are meeting their full potential.
  • Operations Planning: Plan and organize daily operations, including staff scheduling, inventory management, and supplier negotiations.
  • Staff Development: Recruit, train, and develop our team members to ensure that they have the skills and knowledge needed to succeed in their roles.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive the highest level of service.
Requirements:
  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment.
  • English as the primary language of work.
  • 35 hours per week.