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Security Operations Specialist

3 months ago


Toronto, Ontario, Canada Paladin Security Full time
Position Overview

Paladin Security:

Committed to Enhancing Safety and Security Are you skilled in delivering exceptional customer service and dedicated to assisting others? Can you remain composed and effectively manage challenging situations? Your proven ability to handle significant responsibilities, coupled with diverse life experiences and a strong work ethic, positions you as an excellent candidate for our team. At Paladin, we prioritize our personnel; we excel because we recruit the finest.

We are advocates for internal advancement, valuing diversity and individual differences, delivering superior service, and fostering a fun work environment. If you believe you possess the qualities to join our team, we are eager to connect with you.

Key Responsibilities and Requirements

Role: Corporate Security Guard

Employment Type: Full-Time

Shift: Continental Nights

Compensation: $19.25/hr


Are you interested in embarking on a career in a dynamic and expanding field? As a provider of security solutions to clients with intricate security requirements, Paladin Security Group offers an exciting opportunity for you to contribute to your community while acquiring skills for future career paths.

Our training programs are recognized as leaders in the security sector, equipping you for career advancement and enhancing your resume for potential roles in law enforcement.


Job Duties:

In this role, you will undertake assigned shifts, delivering both proactive and reactive security patrols while responding to incidents.

Your responsibilities will include documenting reports and investigating routine occurrences, as well as responding swiftly and effectively to emergencies.

Physical fitness is essential, as you will be required to stand and walk for extended durations.


Core Duties Include:

  • Delivering outstanding service to enhance the customer experience
  • Ensuring adherence to property standards, rules, and regulations
  • Proactively assisting everyone in having a positive experience at the property
  • Conducting visible patrols of designated areas on foot and engaging positively with tenants, guests, and employees
  • Maintaining awareness of activities and events at the property to assist visitors
  • Managing vehicle traffic on the property
  • Performing physical activities such as walking, standing, and basic motor skills; along with regular record-keeping
  • Enforcing property standards and regulations with fairness
  • Utilizing tact and diplomacy in various situations
  • Responding to medical emergencies and providing first aid, CPR, or AED support until professional help arrives
  • Implementing access control procedures
  • Understanding emergency and standard operating procedures
  • Addressing trespassers in a safe and fair manner
  • Assisting with Fire & Life Safety inspections
  • Maintaining detailed logs and preparing incident reports
  • Investigating incidents and occurrences
  • Monitoring CCTV surveillance systems
  • De-escalating emergency situations
  • Supporting emergency and law enforcement personnel
  • Contributing to daily operations as required
  • Performing additional duties as assigned by management

Qualifications:

  • Willingness to stand, walk, and patrol for extended periods (8-12 hours)
  • Demonstrated professionalism
  • Minimum of 1 year of prior security experience
  • Experience in physical or mall security is advantageous
  • Strong verbal and written communication skills
  • Fluency in English, both written and verbal
  • Able to thrive in a fast-paced environment, indoors and outdoors
  • Ability to manage stress and make sound decisions under pressure
  • Comfortable working in busy, populated areas
  • Clean driver abstract
  • High attention to detail and observational skills
  • Strong interpersonal skills and emotional intelligence

Benefits:

  • Comprehensive Paid Industry Training
  • Employer-Funded Benefits
  • Opportunities for Career Growth and Advancement

Prerequisites:

  • Valid Ontario Security Guard License
  • First Aid & CPR - Level C Certification
  • Proof of Vaccination - COVID-19

Additional Information

Paladin Security values a diverse workforce and is committed to a culture of respect, inclusion, and diversity. We provide accommodations for individuals with disabilities throughout the interview process and during employment.

If you require accommodations during the interview process, please inform us, and we will work to meet your needs.

We appreciate all applicants for their interest; however, only those selected for an interview will be contacted.