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Service Technician

2 months ago

Kenora District, Canada CB Canada Full time
About the Role

We are seeking a skilled Service Technician to join our team in Kenora. As a key member of our team, you will play a vital role in ensuring the safety and functionality of our clients' mobility devices.

Key Responsibilities
  • Diagnose and Repair
    • Create service orders and quotes in our NAV system
    • Assess and troubleshoot issues with mobility devices
    • Repair manual and power devices and equipment onsite and in-store
    • Repair electrical systems within mobility devices
    • Program and set-up basic power and mobility equipment
    • Install and repair elevating products and solutions
  • Deliver a Motion Customer Experience
    • Build trusting relationships with clients
    • Ensure client needs are met and objectives are achieved
  • Be Flexible and Mobile
    • Travel to clients' homes and facilities
Requirements
  • Technical Skills
    • Previous experience in a customer service role
    • Exposure to using diagnostic tools, electronic equipment, and completing mechanical repairs
    • Interest in or knowledge of mobility products is beneficial
  • Empathy
    • Provide clients with a best-in-class customer experience
  • Additional Requirements
    • Lift up to 50 pounds to move or repair equipment and devices
    • Valid driver's license and clean driving record
    • Willing to work flexible hours on occasion
Why Join Motion?

We are a company that values compassion, knowledge, and expertise. We strive to make life accessible for all, and we believe that our team members are the key to achieving this goal. Join us and be part of a team that makes a difference in people's lives.