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Service Advisor

2 months ago

Kitchener, Ontario, Canada Total Auto Service Full time
Job Title: Service Advisor

We are seeking a skilled Service Advisor to join our team at Total Auto Service. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide exceptional customer service and support to our customers
  • Assess customer needs and provide recommendations for vehicle repairs and maintenance
  • Communicate effectively with customers, technicians, and other team members to ensure seamless service delivery
  • Manage customer expectations and resolve any issues or concerns in a timely and professional manner
  • Stay up-to-date with industry developments and best practices to provide expert advice to customers
Requirements:
  • High school diploma or equivalent required
  • Previous experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and knowledge of automotive software
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.