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Shift Supervisor

2 months ago

Milton, Ontario, Canada Wendy's Full time
Job Summary

We are seeking a highly motivated and experienced Shift Supervisor to join our restaurant leadership team. As a Shift Supervisor, you will play a critical role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities
  • Restaurant Operations: Oversee and manage daily restaurant operations, including inventory management, cash handling, and customer service.
  • Team Leadership: Lead and develop a team of employees, providing training, coaching, and feedback to ensure excellent customer service and high-quality food production.
  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience in our restaurant.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that our restaurant is always fully stocked and ready to serve.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently, ensuring that all sales are recorded and reported correctly.
  • Quality Control: Monitor and maintain high-quality food production, ensuring that all menu items meet our standards for taste, presentation, and quality.
  • Employee Development: Develop and implement training programs to ensure that all employees have the skills and knowledge needed to excel in their roles.
Requirements
  • Experience: 1-2 years of experience in a restaurant leadership role, preferably in a fast-food or quick-service environment.
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.
What We Offer
  • Competitive Wages: Competitive hourly wages and opportunities for advancement.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance, and 401(k) matching.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.
  • Team Environment: Collaborative and supportive team environment, with opportunities to work with a diverse group of employees and leaders.