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Department Head

2 months ago


Toronto, Ontario, Canada H&M Group Full time
Job Title: Department Manager

At H&M Group, we're looking for a skilled Department Manager to join our team. As a Department Manager, you will be responsible for leading a team of sales associates and ensuring the department runs smoothly and efficiently.

Key Responsibilities:
  • Team Management: Supervise and motivate a team of sales associates to achieve sales targets and provide excellent customer service.
  • Department Operations: Oversee the daily operations of the department, including inventory management, visual merchandising, and stockroom organization.
  • Customer Service: Ensure that customers receive a high level of service, responding to their needs and resolving any issues promptly.
  • Commerciality: Analyze sales data and make informed decisions to maximize sales and profitability.
  • Financial Management: Assist in managing the department's budget and ensuring that expenses are controlled.
Requirements:
  • Education: High school graduate or equivalent; associate's or bachelor's degree preferred.
  • Experience: 2-3 years of retail management experience, including direct supervisory experience.
  • Skills: Excellent customer service and interpersonal skills; proven organizational and analytical skills; ability to work strategically, tactically, and operationally.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.