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Care Coordinator

2 months ago

Airdrie, Canada Lifemark Full time

Care Coordinator Role Overview

The Care Coordinator is a vital member of the Lifemark team, responsible for delivering exceptional patient care and administrative support. This role requires a strong focus on customer service, organizational skills, and attention to detail.

Key Responsibilities

  • Provide administrative support to the Care Coordinator Manager and Clinic Director, ensuring seamless clinic operations.
  • Coordinate patient intake, data entry, and scheduling, maintaining accurate and up-to-date patient records.
  • Assist patients with completing paperwork, ensuring accurate and timely information.
  • Collect payment at time of service, maintaining a high level of customer satisfaction.
  • Track coverage for all funding streams, ensuring approval and efficient clinic operations.
  • Complete data entry and billing, maintaining accurate and timely financial records.
  • Coordinate courier packages and process incoming and outgoing mail, ensuring efficient communication.

Qualifications & Core Competencies

  • High School Diploma, G.E.D. or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • High degree of organizational skills and ability to prioritize and multi-task.
  • Excellent communication (verbal/written) and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.
  • Experience in a healthcare setting an asset.

Lifemark's Commitment to Diversity and Inclusion

Lifemark is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.