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Client Care Coordinator
3 months ago
Position Overview
We are seeking a dedicated Scheduling Coordinator to become an integral part of our organization. In this role, you will serve as the primary liaison between clients and our field personnel, ensuring exceptional service as you align clients with suitable staff.
Why Join Our Team:
- Recognition and celebration initiatives
- Flexible employment options, including part-time and full-time roles
- Comprehensive health and dental insurance packages
- Educational support for employees and their families
- Employee Assistance Program available
- Exclusive perks and offers for our team members
Your Key Responsibilities:
- Allocate the right personnel to clients based on specific criteria
- Develop care schedules tailored to client needs
- Maintain and update client and staff records in our systems
- Handle inquiries via phone and email with professionalism
- Document interactions between staff and clients
What We Are Looking For:
- Previous experience in administrative or office roles is preferred
- Proficient computer skills
- Strong customer service orientation
- Excellent verbal and written communication skills
- Empathy and compassion towards clients
Become a part of our mission to deliver compassionate care and enhance the quality of life for those we serve. We are committed to fostering a diverse environment and accommodating the needs of all applicants throughout the hiring process.
