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Food Service Supervisor

2 months ago

New Westminster, British Columbia, Canada A&W Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Hire and Manage Staff: Hire and manage food service staff, ensuring that we have a skilled and motivated team to deliver exceptional service.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Budgeting and Record Keeping: Prepare budgets and cost estimates, maintaining accurate records of stock, repairs, sales, and wastage.
  • Work Schedules: Establish work schedules, ensuring that staff are adequately staffed to meet customer demand.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work under pressure, and a strong attention to detail.
Work Environment:

Our fast-paced environment requires a team player who can work under pressure, meet tight deadlines, and maintain a high level of customer satisfaction.

Support for Diversity and Inclusion:

We are committed to creating a welcoming work environment for all employees, including those with disabilities, newcomers and refugees, youth, veterans, Indigenous people, and visible minorities. We offer a range of support programs and initiatives to ensure that all employees feel valued and supported.