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Customer Service Representative

2 months ago

Winnipeg, Manitoba, Canada 10103157 MANITOBA LTD. Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team at 10103157 MANITOBA LTD. as a Customer Service Clerk.

Key Responsibilities
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Information Provision: Respond to customer inquiries and provide accurate information about our services.
  • Account Management: Arrange for billing and refunds, and issue receipts and other forms as needed.
  • Communication: Explain the type and cost of services offered, and provide clear instructions to customers.
  • Problem Resolution: Receive and log complaints, and work to resolve issues in a timely and satisfactory manner.
  • Financial Transactions: Receive payments and process transactions accurately.
  • Client Education: Explain procedures, risks, and benefits to clients, and provide guidance on how to use our services.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.