Hotel Operations Manager
1 month ago
SKM Hotels Inc. is seeking a highly skilled and experienced Hotel Manager to lead our team.
Key Responsibilities:- Leadership and Management: Develop and implement policies and procedures for daily operations, supervise staff, and conduct performance reviews.
- Staffing and Recruitment: Recruit and hire staff, ensuring a high-performing team that delivers exceptional customer service.
- Customer Service: Address customers' complaints or concerns, and assist clients/guests with special needs.
- Business Development: Develop and implement business plans, establish work schedules, and ensure efficient operations.
Requirements:
- Education: Other trades certificate or diploma
- Experience: 1 year to less than 2 years or equivalent experience
Work Environment:
- Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
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