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Sales/Revenue Operations Lead

2 months ago


Toronto, Ontario, Canada QA Consultants Inc. Full time
About QA Consultants Inc.

QA Consultants Inc. is a global engineering and IT services leader, trusted by businesses, government departments, and institutions for mission-critical projects. With 26 years of experience, we have successfully delivered over 10,000 projects across various sectors, including private, public, and not-for-profit.

Our Purpose

We understand that safe, effective technology is a fundamental right. Our purpose is to support our clients in ensuring technology enables flawless productivity and harmony for a better, brighter, and safer world for all.

What We Offer
  • Make a meaningful impact every day by helping our clients deliver innovation and technology in a better, brighter, and safer way.
  • Be part of a smart and dedicated team that disrupts quality assurance methodologies and creates something unique.
  • Be involved in challenging and interesting work.
  • Enjoy the flexibility of working from anywhere.
Position Overview

We are seeking an experienced and hands-on Sales/Revenue Operations Manager who can double as the Chief of Staff to lead our revenue-generating activities and optimize sales performance. Reporting directly to the CRO, you will be responsible for leading sales operations, governance, annual planning, configuring HubSpot, and leading special projects as assigned by the CRO.

Key Responsibilities
  • HubSpot Administration: Take ownership of HubSpot, ensuring it is effectively configured and tailored to meet the needs of our sales team.
  • Data Management: Oversee data integrity, data maintenance, and data hygiene initiatives within HubSpot, ensuring accurate and up-to-date information.
  • Reporting and Analytics: Create and maintain insightful reports and dashboards that offer key performance metrics and actionable insights for the sales team and leadership.
  • Forecasting: Own the monthly forecasting process, Sales Funnel, and data accuracy, in collaboration with the Sales and Finance team.
  • Sales Enablement: Support the CTO by providing data-driven recommendations and analysis to drive strategic decision-making.
  • Sales Governance: Lead weekly Sales pipeline and activity discussions.
  • Process Improvement: Collaborate with cross-functional teams to identify and implement Sales process improvements, automations, and optimizations to enhance sales productivity.
  • Sales Planning: Assist with annual Sales planning activities and consolidate into the QA Consultants GTM plan and Strategy.
  • Marketing: Work with the Marketing team to help configure events and run campaigns within HubSpot. Also, work across Sales and Marketing to create alignment between the organizations.
  • Project Delivery: Own and deliver special projects as assigned by the CRO.
  • Support the website team in developing industry structure and content.
Requirements
  • 5 years' experience and a proven track record in business management, sales operations, sales planning, or revenue operations.
  • Proficiency in HubSpot at an advanced level and strong knowledge of CRM tools in general.
  • Strong analytical, operational, problem-solving, and project management skills.
  • Effective leadership abilities and team management experience.
  • A demonstrated history of effectively liaising between cross-functional teams and stakeholders.
Education
  • Bachelor's degree – BSC or BBA, or similar field.
  • Master's in marketing management (preferred).