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Sales Key Holder

1 month ago

Laval, Quebec, Canada MAC Full time
Key Holder - Sales

About the Role

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. As a Key Holder, you will be responsible for leading by example, modelling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities

  • Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
  • Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rotational basis
  • Use your flair for retail and cash handling experience to support the sales team in achieving sales and customer service targets
  • Lead by example, modelling the behaviors that the sales team needs to demonstrate to provide exceptional customer service

Requirements

  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

About MAC

MAC is a leader in prestige beauty, and we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. We value diversity of thought and people and are an equal opportunity employer.