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Restaurant Management Team Lead

2 months ago


New Westminster, British Columbia, Canada Kozak Ukrainian Restaurant Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Kozak Ukrainian Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.
    • Train new staff members in their job duties, sanitation and safety procedures, and quality control protocols.
  • Operations Management
    • Establish methods to meet work schedules and ensure that our restaurant is running efficiently.
    • Estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing inventory levels.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that our customers receive exceptional service and that their needs are met.
  • Reporting and Record-Keeping
    • Maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management, highlighting areas for improvement and suggesting solutions.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a food service management role.
  • Work Setting
    • Restaurant environment.
Benefits
  • Health Benefits
    • Health care plan.
  • Work Terms
    • Permanent position.
  • Work Language
    • English.
  • Hours
    • 40 hours per week.