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Support Worker

2 months ago

Edmonton, Alberta, Canada YMCA of Northern Alberta Full time
About the Role

The YMCA of Northern Alberta is seeking a dedicated and compassionate Support Worker to join our Community team. As a Follow Up Support Worker, you will play a vital role in supporting individuals, couples, and families who are chronically or episodically homeless with multiple barriers and high needs.

Key Responsibilities
  • Manage caseloads, completing assessments, evaluations, and documentation to ensure effective support services.
  • Secure housing and rehousing, ensuring participants are settled in safe, affordable, suitable, and sustainable housing.
  • Plan, implement, and evaluate participant support services within the Housing First Philosophy.
  • Demonstrate excellent interpersonal and communication skills when working with vulnerable populations.
  • Collaborate with external service providers and community partners to support participants.
  • Perform duties in a professional manner, adhering to YMCA policies, procedures, and standards.
Requirements
  • University degree in a Human Services or related field.
  • 2 years' experience working directly with vulnerable populations.
  • Standard First Aid and CPR certification, Child Welfare & Police Security Clearance with vulnerable sector check.
  • Annual registration in a professional organization, if applicable.
  • WHMIS Certification, preferred.
  • Non-Violent Crisis Intervention and Suicide Intervention Certification, preferred.
  • Valid driver's license, clear driver's abstract, and access to a vehicle.
  • Experience working with cultural groups, high needs, and marginalized populations.
  • Experience working in a team environment.
About the YMCA of Northern Alberta

We are a community-driven organization that values diversity, social inclusion, and strong leadership. Our mission is to strengthen communities through purpose and intentionality. We strive to create a culture of honesty, respect, and pride in our work.

We offer a comprehensive benefits package, reduced fees in YMCA programs, and opportunities for growth and development. If you are passionate about making a difference in the lives of others, we encourage you to apply.