Business Development Manager

2 months ago


Sebringville, Canada Commonwealth Bank Full time
About the Role

We are seeking a highly motivated and experienced Business Banker to join our team at the Commonwealth Bank. As a Business Banker, you will play a key role in providing exceptional customer service and support to our small business customers.

Key Responsibilities
  • Originate and initiate fulfilment of business products for small business banking customers, including commercial lending up to $1m.
  • Conduct non-face-to-face needs-based conversations for clients with an identified new opportunity.
  • Identify new home lending, asset finance, merchant, and transactional banking opportunities with the needs-based conversation.
  • Provide high-quality, timely, and exceptional support and customer service when dealing with internal and external stakeholders.
  • Liaise with customers to deliver exceptional customer service to complete loan settlement tasks, including but not limited to obtaining additional information, ordering valuations, and arranging documentation.
Requirements
  • Experience in commercial lending and/or commercial lending sales.
  • Knowledge and capability to use the bank's commercial lending platform, BizExpress.
  • Ability to work under pressure and meet tight deadlines.
  • Exceptional written and oral communication skills.
  • Excellent customer service skills (non-face-to-face).
  • Knowledge of business systems associated with B&PB, e.g. CommSee, CCL, SPARR, and RiskInSite.
  • FSRA Tier 2 Accreditation and Credit Approval Authority (CAA) Level 2 are an advantage.
  • Sound financial analysis skills and commercial acumen.
  • Experience in facilitating conversations with customers to help understand their needs, managing a pipeline of opportunities to ensure we meet customers' expectations, and in facilitating proactive customer contact.
About Us

The Commonwealth Bank is a leading financial institution that provides a wide range of financial services to individuals, businesses, and governments. We are committed to delivering exceptional customer service and support to our customers, and we are seeking a highly motivated and experienced Business Banker to join our team.



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