Retail Store Supervisor

6 days ago

Winnipeg, Manitoba, Canada Punjab Grocery and Convenience Store Full time
About the Role

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at Punjab Grocery and Convenience Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, cashiers, and grocery clerks
    • Assign tasks and duties to ensure efficient store operations
    • Train and develop staff to improve sales and customer service skills
  • Store Operations
    • Manage store inventory, including ordering and receiving merchandise
    • Authorize returns and resolve customer complaints
    • Prepare sales reports and analyze data to inform business decisions
  • Customer Service
    • Ensure excellent customer service and resolve customer complaints
    • Develop and implement strategies to improve customer satisfaction and loyalty
  • Store Maintenance
    • Oversee store maintenance and repairs
    • Ensure compliance with health and safety regulations
Requirements
  • 2 years of experience in retail management or a related field
  • High school diploma or equivalent required; post-secondary education an asset
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical ability to stand for extended periods and lift up to 25 pounds
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Free parking available
  • Permanent full-time position
  • 35-40 hours per week

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