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Assistant General Manager

2 months ago

Cornwall, Canada Hampton Inn by Hilton Cornwall Full time
The Opportunity

At Hampton Inn by Hilton Cornwall, we are seeking an experienced and dynamic Assistant General Manager to join our team. As a key member of our management team, you will be responsible for the day-to-day operations of the front office department and sales, while supporting the General Manager in the overall management of the hotel.

Key Responsibilities
  • Lead and manage the front office operations and sales teams, ensuring high standards of quality and guest satisfaction.
  • Implement and maintain all company policies and procedures, ensuring compliance with brand and legislative standards.
  • Develop and execute business, marketing, and sales plans, as well as operating budgets, to drive revenue growth and improve market share.
  • Recruit, train, and motivate staff to create a productive and efficient team, ensuring excellent guest service and employee satisfaction.
  • Represent the management team to hotel guests, employees, and members of the community, promoting a positive image of the hotel.
  • Ensure the proper housekeeping and maintenance of the hotel's physical facilities, resulting in employee and guest safety, orderly operations, and good appearance.
  • Monitor and analyze financial performance, identifying areas for improvement and implementing corrective actions to achieve financial goals.
  • Collaborate with the General Manager to develop and implement strategies to improve guest satisfaction, employee engagement, and revenue growth.
Requirements
  • Minimum 3 years of supervisory experience in the hospitality industry, preferably in a similar role.
  • Proven ability to lead and manage teams, with a focus on guest satisfaction and employee engagement.
  • Strong business acumen, with experience in developing and executing business plans, marketing strategies, and operating budgets.
  • Excellent communication and interpersonal skills, with the ability to represent the hotel in a professional manner.
  • Ability to work in a fast-paced environment, with a focus on delivering results and achieving goals.
What We Offer

At Hampton Inn by Hilton Cornwall, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.