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Sales Specialist, Pro

2 months ago

Winkler, Manitoba, Canada RONA Full time

About RONA

At RONA, we're a leading Canadian retailer of products for home improvement and construction. Our teams from the RONA+, RONA, Réno-Dépôt, and Dick's Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

About the Role

We're seeking a highly skilled Sales Specialist, Pro to join our team. As a Sales Specialist, Pro, you will play a key role in satisfying RONA customers and achieving our sales objectives. Your expertise and passion for customer service will help guide our customers to the best product choices.

Key Responsibilities

  • Serve as the Store Expert
    • Provide detailed product information to both customers and other RONA associates
  • Conduct Sales Activities
    • Promote and recommend products, plans, or installation services that match customer needs
  • Merchandise and Inventory Management
    • Keep shelves stocked and merchandise correctly displayed
  • Order Management
    • Enter new orders for customers, reach out to vendors on special orders, track and fulfill orders, and resolve issues
  • Customer Service
    • Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise

Requirements

  • Experience in a similar role
  • Excellent customer service skills
  • Strong analytical skills

What We Offer

At RONA, we're committed to encouraging diversity and inclusion. We're pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.