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Account Manager

2 months ago

Vancouver, British Columbia, Canada Stone Tile International Full time
Job Title: Account Manager

We are seeking an experienced and dynamic Account Manager to lead our team and maintain the highest standards of excellence at Stone Tile International.

Job Summary:

The Account Manager is the primary point-person responsible for collaborating with internal and external stakeholders to ensure projects are delivered on time, within budget, and according to specifications.

Key Responsibilities:
  • Build and maintain strong, long-term relationships with clients (retailers, contractors, builders, architects, etc.).
  • Serve as the primary point of contact for key accounts, addressing inquiries, complaints, and issues in a timely manner.
  • Conduct regular follow-ups with clients to ensure satisfaction with products and services.
  • Collaborate with project teams to ensure timely and efficient delivery of flooring solutions, and product deliveries when necessary.
  • Coordinate with internal teams (logistics, production, customer service) to manage client projects and resolve any operational issues.
Requirements:
  • Proven 5-7 years of experience in sales, account management, or customer service, preferably within the flooring, construction, or building materials industry.
  • Strong understanding of various flooring products, installation processes, and industry standards.
  • Excellent communication and negotiation skills.
  • Ability to manage multiple accounts and prioritize tasks effectively.
  • Proficiency in CRM software and Microsoft Office Suite.
Why Join Us:

At Stone Tile International, we value our employees and offer a dynamic work environment that promotes personal and professional growth. We believe in providing our team members with the support they need to succeed and reach their goals.

We offer a range of benefits, including flexible paid time off, frequent team outings, and a commitment to professional growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.