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Senior Claims Adjuster for Property and Casualty

3 months ago


London, Ontario, Canada Xpera Full time

Company:

Xpera

Why consider a career with Xpera?

  • Join a dynamic team of over 700 independent adjusters operating across multiple regions.
  • Opportunities for career advancement into various lines of claims, management roles, or new positions.
  • Utilize cutting-edge claims management software tailored for adjusters, developed by industry professionals.
  • Receive support from knowledgeable local claims teams and centralized after-hours assistance.
  • Your claims workload is managed by senior leadership and business development teams nationwide.
  • Enjoy compensation for billable hours along with a flexible benefits plan tailored to your needs.
  • Collaborate with other divisions within Xpera.
  • Continuous education costs are reimbursed to help maintain your professional license.
  • Workload is balanced to ensure high-quality service and manageable responsibilities.

Are you dedicated to making a positive impact in the lives of others? Do you possess outstanding customer service and problem-solving abilities? If so, we invite you to explore a role with us.

The Adjuster plays a crucial role in managing claims while maximizing business development prospects. This includes timely marketing and follow-up on opportunities.

To excel in this position, the ideal candidate should have experience in Commercial and Personal Lines Property Claims, Liability Claims, and some exposure to Farm and Agriculture Claims. Familiarity with Auto claims is advantageous, along with the following skills:

  • Strong analytical abilities
  • Excellent communication skills (verbal, written, and presentation)
  • Organizational proficiency
  • Interpersonal skills
  • Relationship-building capabilities
  • Demonstrated leadership qualities
  • Sense of urgency and responsiveness

Qualifications & Experience

  • A university degree or relevant post-secondary education in insurance is preferred.
  • A minimum of 5 years of relevant experience.
  • Equivalent combinations of education and experience will be considered.
  • A commitment to ongoing education and professional development.
  • Strong analytical skills, including the ability to identify cause-and-effect relationships.
  • Proficient investigative skills.
  • Experience in Farm and Agriculture claims.
  • Able to draw valid conclusions and communicate them effectively.
  • Ability to interpret complex legal documents and perform advanced numerical analyses.
  • Possession of an adjuster's license or completion of at least the first four CIP courses, including:
    • C11: Principles and Practice of Insurance
    • C12: Insurance on Property
    • C13: Insurance Against Liability—Part 1
    • C14: Automobile Insurance—Part 1
    • C110: Essentials of Loss Adjusting (preferred)

Advanced Communication Skills Required:

  • Effective written communication, including technical writing.
  • Strong oral communication skills, including listening, interviewing, and negotiating, with the ability to adapt style to the audience.
  • Demonstrated organizational skills with the capacity to prioritize and manage competing demands effectively.
  • A proactive and positive approach to customer service, ensuring timely resolution of inquiries.
  • Strong interpersonal skills to manage conflict and challenging situations.
  • A commitment to continuous education and professional growth.

Xpera and its affiliates encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment and assessment process.

Xpera will not accept unsolicited resumes from third-party recruiters and requests that agencies refrain from contacting Xpera employees or managers directly regarding candidate submissions. Please note that Xpera will not pay a fee for any placement resulting from unsolicited resumes.