Valet Parking Attendant
4 days ago
Job Summary
The Toronto Blue Jays is seeking a highly motivated and detail-oriented Valet Attendant to join our team at the Marriott City Centre Hotel. As a Valet Attendant, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and safe valet experience.
Key Responsibilities
- Work with the valet team to ensure a seamless valet service is provided to guests.
- Greet guests upon arrival and offer valet services as needed.
- Assist guests with directions to the lobby or front desk.
- Conduct a thorough inspection of vehicles to identify any damages and notify guests accordingly.
- Drive vehicles safely to the Rogers Centre parking garage, adhering to all traffic laws and regulations.
- Park vehicles in the designated hotel zone.
- Complete documentation for each vehicle, including damages, license plate, and location.
- Ensure vehicles are locked and secure.
- Process inbound and outbound documentation in the valet office and store keys.
- Answer service phones for vehicles requested to be brought up.
- Verify the correct key is requested before releasing it to guests.
- Fill out outbound documentation and retrieve vehicles from the parking garage.
- Conduct a final inspection of vehicles and notify guests of any damages.
- Drive vehicles back to the hotel parking lobby and provide keys to guests or doormen as needed.
- Assist guests with any additional requests or needs.
- Maintain open communication with the Valet Team Lead and Parking Operations Manager.
- Address any fan escalations in a prompt and respectful manner, working closely with other game-day departments and the hotel to resolve issues.
- Participate in pre- and post-event parking setup and provide backup support in other areas of the parking department as needed.
Requirements
- Availability to work at least 3 weeknights and weekends, with the majority of shifts falling between noon and midnight.
- Valid G license with a clean driving history.
- Prior experience in valet or delivery services is an asset.
- Strong team player with excellent communication skills, able to establish and maintain relationships with internal departments and hotel staff.
- Able to drive both standard and automatic vehicles.
- Comfortable working in various weather conditions.
- Excellent organizational and time management skills, with the ability to thrive in a fast-paced environment.
- Knowledge of baseball and the Toronto Blue Jays is considered an asset.
What We Offer
- A commitment to our team's success.
- Ongoing training and development opportunities to enhance your skills.
- An excellent employee discount program for Jays gear.
- A unique employment experience working for the only MLB team in Canada.
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