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Hearing Care Specialist
2 months ago
We are seeking a highly skilled Hearing Care Specialist to join our team at Amplifon, a global leader in hearing care. As a Hearing Care Specialist, you will play a critical role in delivering exceptional client care and empowering individuals to rediscover the emotions of sound.
Key Responsibilities- Conduct comprehensive hearing tests and interpret results to select suitable hearing aid solutions
- Counsel clients on the latest hearing aid technology and help them identify a solution that addresses their hearing needs and lifestyle
- Build relationships with clients by providing a caring and personalized experience and continuous client care and support
- Remain current on the latest industry technology and trends to provide clients with ongoing hearing health education
- Foster hearing healthcare awareness through community outreach and external partnerships
- Contribute clinical expertise to corporate initiatives and projects; supervise or mentor students and train new staff members, when applicable
- Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards
We provide a competitive compensation package, including industry-leading salaries and incentive bonus opportunities. Our comprehensive benefit package includes a company RRSP match, ample paid time off, and more to foster an award-winning employee experience. We also offer continuous professional development and growth opportunities to ensure our employees are engaged, challenged, and satisfied.
Requirements- A graduate of a recognized Hearing Instrument Practitioner or Audiology program
- Registered and in good standing with applicable regulatory college or provincial governing body
- Current knowledge of hearing aid technology and hearing aid devices
- Able to build and maintain professional rapport with clients and colleagues
- Able to work independently, autonomously, and as a collaborator
- Adherence to professional, ethical, and regulatory standards
- Able to prioritize work efficiently in a fast-paced work environment
- Strong technical aptitude and computer proficiency
- Knowledge of insurance and agency coverage for hearing care services
Amplifon is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.