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Outside Sales Representative
2 months ago
EMCO Corporation is seeking a highly motivated and results-driven Outside Account Manager to join our team. As an Outside Account Manager, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.
Key Responsibilities:- Visit customer offices, shops, and job sites to assess their business needs and develop strategies to meet those needs.
- Prospect and identify new customers, and alert the Profit Centre Manager and Credit Team of viable prospects.
- Lead and own the sales process, including producing sales call reports, territory planning, and growth targets.
- Analyze customer data, develop, and execute strategies to profitably grow market share while meeting and exceeding targets set at the Profit Centre.
- Process orders, quotes, job packages, and other sales functions required.
- Investigate and resolve customer issues, address short payments and returns in a timely fashion that exceeds the customer's expectations and benefits of the Profit Centre.
- Work with the Profit Centre Manager and Credit Team to facilitate payment of all accounts receivable and communicate any changes in the customer's business that might affect the credit standing.
- Develop and oversee implementation of strategic vendor programs designed to profitably grow the business; participate in vendor trade shows and industry conventions.
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre.
- Support the Customer Service Representatives and all Profit Centre activities as part of the Profit Centre team.
- College and/or University degree.
- A minimum of 2 years of experience with customer service or counter sales.
- Valid driver's license with a clean driver's abstract.
- Proficient in the use of Microsoft Office software.
- Outstanding customer service and verbal communication skills.
- Driven to continually identify and pursue new customers and to profitably increase market share of each assigned customer.
- Ability to gain comprehensive knowledge of product and value-added services.
- Excellent relationship building skills with customers, vendors, and teammates.
- Able to work independently with minimal supervision while maintaining tight deadlines with multiple projects.
- Ability to learn and operate the applicable software system used to process orders.
- Intermediate math skills · Able to learn how to operate material handling equipment.
- Previous experience with or knowledge of plumbing and building products sold at the Profit Centre.
- Experience using Trend and Eclipse.
EMCO Corporation is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
