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Professional Services Manager
2 months ago
Cornwall Business Machines Inc. is seeking a highly skilled Professional Services Manager to join our team. As a key member of our organization, you will be responsible for leading our professional services team and driving business growth through strategic planning and execution.
Key Responsibilities- Leadership and Management
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Supervise staff and provide guidance on business development and operations
- Schedule staff and manage workload to ensure efficient service delivery
- Business Development
- Plan and control budget and expenditures for client projects and contracts
- Develop and implement business growth strategies to increase revenue and market share
- Build and maintain relationships with clients and stakeholders to drive business development
- Operations and Administration
- Plan, administer and control budgets for client projects, contracts, equipment and supplies
- Maintain inventory of supplies and ensure efficient use of resources
- Ensure compliance with company policies and procedures
- Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience
- 2 years to less than 3 years of experience in a similar role
- Skills and Abilities
- Excellent leadership and management skills
- Strong business development and operations skills
- Ability to work in a fast-paced environment and under pressure
- Excellent communication and interpersonal skills
- Work Setting
- Dispatching
- Area of Specialization
- Business services
- Security and Safety
- Bondable
- Transportation/Travel Information
- Own transportation
- Work Conditions and Physical Capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Free Parking Available
- Permanent Employment
- Bilingual Work Environment
- 40 Hours per Week
