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Barista (Gerts) - Coffee Connoisseur
2 months ago
Job Title: Barista (Gerts)
Job Summary: We are seeking a highly skilled and enthusiastic Barista to join our team at Gerts Cafe. As a Barista, you will be responsible for preparing and serving high-quality beverages and food items to our customers.
Responsibilities:
- Prepare and serve coffee, tea, and espresso-based beverages to our customers.
- Prepare and serve food items, such as sandwiches, muffins, and cookies.
- Handle and serve food and drink items in accordance with company standards, Quebec food safety regulations, and government COVID-19 regulations.
- Maintain a clean, sanitized, and safe work station by washing dishes, and cleaning surfaces such as counters, floors, and equipment.
- Maintain regular upkeep of the seating area by performing tasks such as cleaning tables, sweeping and mopping floors, servicing garbage disposal units, and restocking coffee counter.
- Keep equipment operating by following operating instructions and maintaining supplies.
- Conducting inventory checks and restocking.
- Manage freshness standards regarding all consumable products while also controlling waste.
- Handle cash and card transactions through a point-of-sale system, reconciling cash and register records at end of shift.
- Provide enthusiastic and engaging customer service.
- Educate guests by presenting and explaining beverage and food menus.
- Represent the SSMU brand with passion, confidence, and a positive attitude.
Requirements:
- Ability to work calmly and professionally in a high-pressure work environment from both an operational and political perspective.
- Experience: Minimum 1 year of experience as a barista.
- Experience using an espresso machine and steaming milk.
- Experience handling cash and card transactions, experience with point-of-sale systems.
- Good knowledge of the McGill community and the Student's Society, an asset.
- Hygiene and food safety certificate from MAPAQ, an asset.
- Service in Action training, an asset.
- Workplace first aid certificate: CPR AED Level C, or any other first aid/CPR AED certificate, an asset.
- A fitness level that allows for heavy lifting, moving up and downstairs, and standing for long periods of time.
- Knowledge of and passion for coffee.
- Friendly, outgoing, and dedicated to excellent customer service.
- Great interpersonal, communication and customer-service skills.
- Highly professional attitude and work ethic.
- Proven team player.
- Ability to work within the Vision, Values and environment of The Students' Society.
- Commitment to adhere to COVID-19 regulations and ability to adapt to new protocols as those regulations change.
Additional Information:
- Paid position: $15.25
- Application Closes: November 14, 2023
Confidentiality: It is understood and agreed that all matters to the SSMU and those clubs association or groups forming part of the SSMU are to be kept in the strictest of confidence, and nothing regarding the operations, policies and general activities of the SSMU or its constituent groups shall be divulged to any third party without the express consent of the General Manager and/or the Executive Committee of the SSMU.
Job Location: Gerts Cafe