Barista (Gerts)

3 weeks ago

Montreal, Quebec, Canada SSMU Full time

Job Title: Barista (Gerts)

Job Summary:

We are seeking a highly skilled and enthusiastic Barista to join our team at Gerts Cafe. As a Barista, you will be responsible for preparing and serving high-quality beverages and food items to our customers. You will work in a fast-paced environment, handling cash and card transactions, maintaining a clean and sanitized workspace, and providing exceptional customer service.

Responsibilities:

  • Prepare and serve coffee, tea, and espresso-based beverages
  • Prepare and serve food items, such as sandwiches, muffins, and cookies
  • Handle and serve food and drink items in accordance with company standards and regulations
  • Maintain a clean and sanitized workspace, including washing dishes and cleaning surfaces
  • Provide exceptional customer service, including greeting customers, taking orders, and handling customer complaints
  • Work collaboratively with the rest of the team to maintain top standards of customer service and patron satisfaction
  • Assist in the promotion of events held and/or hosted by the SSMU

Requirements:

  • Minimum 1 year of experience as a barista
  • Experience using an espresso machine and steaming milk
  • Experience handling cash and card transactions, experience with point-of-sale systems
  • Good knowledge of the McGill community and the Student's Society, an asset
  • Hygiene and food safety certificate from MAPAQ, an asset
  • Service in Action training, an asset
  • Workplace first aid certificate: CPR AED Level C, or any other first aid/CPR AED certificate, an asset
  • A fitness level that allows for heavy lifting, moving up and downstairs, and standing for long periods of time
  • Knowledge of and passion for coffee
  • Friendly, outgoing, and dedicated to excellent customer service
  • Great interpersonal, communication and customer-service skills
  • Highly professional attitude and work ethic
  • Proven team player
  • Ability to work within the Vision, Values and environment of The Students' Society
  • Commitment to adhere to COVID-19 regulations and ability to adapt to new protocols as those regulations change

Additional Information:

  • Paid position: $15.25
  • Application Closes: November 14, 2023

Confidentiality:

We are committed to fostering an inclusive, accessible environment, where everyone feels valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our community. If you require accommodation(s) for the recruitment/interview process, please let us know and we will work with you to meet your needs.

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