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Mobile Lab Patient Service Technician

2 months ago

Brockville, Ontario, Canada LifeLabs Full time
About the Role

We are seeking a highly skilled and compassionate Mobile Lab Patient Service Technician to join our team at LifeLabs. As a key member of our mobile collections department, you will play a vital role in providing exceptional patient care and ensuring the highest quality of service.

Key Responsibilities
  • Organize daily schedules of visits to facilities and private residences to collect specimens as per physicians' requests.
  • Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
  • Collect and deliver specimens to designated labs for testing.
  • Accession, spin, separate, and prepare specimens for transport to reference labs as required.
  • Book patient appointments, request required information from patients, and explain the specimen collection process.
  • Liaise with doctors, facility staff, and CCAC staff regarding patient problems, changes in scheduling, and specimen collection procedures.
Requirements
  • Valid driver's license with a clean driving record and access to a vehicle.
  • Satisfactory criminal reference check.
  • Phlebotomy experience.
  • Excellent communication skills to enable you to relate with a wide variety of people.
  • Problem-solving skills and the ability to think quickly on your feet.
  • Ability to maintain the strictest standards of patient privacy and confidentiality.
What We Offer
  • A competitive compensation package.
  • A comprehensive benefits plan, including health, dental, and vision coverage.
  • A retirement savings plan with employer matching contributions.
  • A generous vacation entitlement.
  • An award-winning wellness program focused on supporting your total health and well-being.
  • An employee giving program to support charitable causes.
About LifeLabs

LifeLabs is a leading provider of laboratory testing and genetic medicine services in Canada. We are committed to delivering exceptional patient care and advancing the field of laboratory medicine. Our team is dedicated to making a positive impact on the lives of our patients and the communities we serve.