Customer Experience Specialist

2 months ago


Truro, Nova Scotia, Canada Tim Hortons Full time

About Tim Hortons

Tim Hortons is a leading Canadian quick-service restaurant chain with a rich history dating back to 1964. As a beloved brand, we pride ourselves on serving high-quality coffee, donuts, and other delicious food items to our guests.

Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our team. As a Team Member, you will be responsible for providing exceptional guest experiences, ensuring prompt and accurate service, and maintaining a clean and welcoming store environment.

Key Responsibilities

  • Guest Service
    • Greet and welcome guests with a smile and a friendly demeanor
    • Take orders and serve guests in a timely and efficient manner
    • Respond to guest inquiries and resolve any issues in a professional and courteous manner
  • Food Preparation
    • Prepare and serve food and beverages to guests
    • Follow proper food safety and handling procedures
  • Store Maintenance
    • Maintain a clean and organized store environment
    • Restock supplies and merchandise as needed

Why Work for Tim Hortons?

  • Competitive Compensation and Benefits
  • Opportunities for Advancement
  • Flexible Scheduling
  • Fun and Dynamic Work Environment

Requirements

  • Excellent Communication and Interpersonal Skills
  • Ability to Work in a Fast-Paced Environment
  • Basic Math Skills and Accuracy
  • Availability to Work Flexible Hours


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