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Automation Sales Specialist
2 months ago
We are seeking a highly skilled Inside Automation Sales Specialist to join our National Service Centre team. As a key member of our team, you will be responsible for coordinating and troubleshooting activities, taking ownership of problems, and delivering solutions to our customers.
Key Responsibilities- Process quotations, review specifications, and offer substitute products where appropriate.
- Assess job requirements and verify stock availability of orders. Offer alternative non-stock items depending on specifications.
- Sell, market, promote, and demonstrate products to increase business through product sales to new customers and existing customers.
- Establish and maintain customer relationships, learning and evaluating customer operations to aid in identifying customer objectives, requirements, and preferences.
- Pursue product applications utilizing personal knowledge, internal specialists, or other internal resources, vendor representatives, and other available sources.
- Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offering substitute products where appropriate.
- Prepare quotations and delivery information, offer product knowledge and information to customers, and coordinate details of delivery according to scheduled times and commitment dates.
- Achieve and maintain technical capabilities at required levels, vendor seminars, and training schools to enhance and maintain personal and product knowledge.
- College diploma or degree in Engineering or a minimum of three (3) years related experience in the industry or the equivalent combination of education and experience.
- Ability to read instructions and memorandums and interpret product specifications sheets.
- Ability to write routine reports and correspondence to customers.
- Ability to speak effectively over the telephone providing product knowledge and information.
- Knowledge of AS400 - Computer System an asset.
- Product & application knowledge an asset.
- Proven ability to communicate effectively and build customer relationships.
- Ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude.
- Strong interpersonal & organizational skills and ability to impart knowledge.
Westburne is a leading provider of electrical and automation solutions in Canada. We offer a positive work-life balance, competitive compensation, and a series of benefit options and pension packages. We are an equal opportunity employer and encourage everyone to apply.