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Infrastructure Systems Engineer

3 months ago

Hamilton, Ontario, Canada City of New York Full time

About the Organization

The City of New York's Department of Environmental Protection (DEP) is dedicated to safeguarding public health and the environment. As the largest combined municipal water and wastewater utility in the United States, DEP serves approximately 8.5 million residents in New York City and over 1 million in Upstate New York. Our mission includes delivering over 1.1 billion gallons of high-quality drinking water daily and managing the treatment of an average of 1.3 billion gallons of wastewater.

Position Overview

The Infrastructure Systems Engineer will play a crucial role in the architecture, implementation, maintenance, and monitoring of DEP's VMWare Server and Customer Information Billing System infrastructure. This position involves collaboration with the IT infrastructure team to install and maintain servers and software, optimize system performance, implement security measures, and develop disaster recovery strategies.

Key Responsibilities

  1. Enhance the agency's network hardware and software for seamless VMware integration, creating customized VMware solutions and managing multiple virtual servers on a single host.
  2. Diagnose, resolve, and document technical issues within the VMWare environment.
  3. Administer VMWare Center and virtual machines, including the installation and configuration of Microsoft Windows Server Active Directory.
  4. Manage operating systems, service packs, security patches, and virtualization of Windows servers.
  5. Design and implement Virtual Desktop Infrastructure (VDI) for efficient template management and administer Microsoft Azure Active Directory.
  6. Oversee cloud identities, Exchange, Teams, ADFS, AAD Connect, and EMS administration.
  7. Design and manage DNS, DHCP, GPO, NTP, and SSO platforms.
  8. Participate in the design and administration of new and existing infrastructure technologies.
  9. Ensure adherence to security standards, policies, and procedures.
  10. Develop tools and training sessions for Operations, Client Support, and Systems Development teams.
  11. Collaborate with vendors and IT personnel for effective problem resolution.
  12. Lead technical support for business applications and facilitate user acceptance testing (UAT).
  13. Install and manage NAS/SAN server environments across multiple sites.
  14. Monitor systems, log problems, and coordinate responses.

Qualifications

1. A bachelor's degree in computer science, engineering, or a related field from an accredited institution, along with four years of relevant experience in IT automation and infrastructure management; or

2. Eight years of relevant experience in IT automation and infrastructure management; or

3. Equivalent education and/or experience.

Preferred Skills

VMWare Certified Professional (VCP) is preferred, along with a minimum of two years of experience as a VMware engineer. Proficiency in VMware technologies such as vSAN, VCF, NSX, and vRealize suite is highly desirable. Candidates should possess extensive knowledge of VMware ESX, NAS/SAN technologies, and have at least five years of hands-on experience with Active Directory, Exchange, Office 365, Azure, and PowerShell.

Additional Information

The City of New York is committed to fostering a diverse workforce and providing an inclusive work environment free from discrimination. This position is open to qualified individuals with disabilities and non-disabled candidates who meet the specified qualifications.