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Wait List Information Clerk

2 months ago

Regina, Saskatchewan, Canada eHealth Saskatchewan Full time
Job Title: Wait List Information Clerk

We are seeking a highly organized and detail-oriented individual to join our team as a Wait List Information Clerk. In this role, you will be responsible for providing exceptional customer service to referring providers, medical office assistants, specialist offices, and the Saskatchewan Cancer Agency regarding patient referrals.

Key Responsibilities:
  • Respond to stakeholder inquiries received via phone, email, fax, and through the Referral Management Service Referral Viewer
  • Deliver accurate, timely, and patient-centered support to our stakeholders
  • Meet the needs of our patients, working in this type of environment calls for very strong interpersonal and excellent communications skills
Requirements:
  • Minimum of 12 months of experience working in a medical office or similar environment
  • Strong medical terminology understanding
  • Excellent data entry skills with a minimum typing speed of 45 wpm
  • Ability to apply legislation, regulations, policies, and procedures
  • Knowledge of customer service principles and experience providing patient-centered care
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.