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Store Management Lead

3 months ago


St John's, Newfoundland and Labrador, Canada StJohns Wireless Full time
Position Overview

As a Retail Operations Supervisor at StJohns Wireless, you will play a crucial role in overseeing daily store activities and ensuring a high level of customer satisfaction.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 1 year and up to 2 years of relevant experience in a retail environment.
Key Responsibilities
  • Delegate tasks to sales associates effectively.
  • Authorize product returns and manage customer inquiries.
  • Create and manage employee work schedules.
  • Engage in direct sales activities and assist customers.
  • Compile and analyze reports related to sales performance and staff management.
  • Address and resolve customer issues, including complaints and supply shortages.
  • Maintain organized inventory and stock levels.
  • Supervise and coordinate the activities of team members.
Technical Skills

Familiarity with Adobe Photoshop is a plus.

Screening Questions
  • Are you available for shift or on-call work?
  • Are you open to relocation for this role?
  • What is the highest level of education you have completed?
Additional Benefits
  • Complimentary parking available.
  • Permanent employment opportunity.
  • Work language: English.
  • Weekly working hours: 35 to 40 hours.