Mortgage Default Resolution Expert

3 weeks ago

Kitchener, Ontario, Canada MCAP Full time

About the Role

This position is responsible for making decisions by assessing and processing modifications to keep the loan performing, the homeowner in their home, and to prevent the costs and risks associated with a foreclosure. This position impacts the ability to satisfy investor audits while ensuring compliance with insurers and meeting regulatory requirements. This role is critical to MCAP's report card in the save category from the Mortgage Insurers.

Key Responsibilities

  • Review loan files referred from Collections when a special payment arrangement is not sufficient to resolve the arrears.
  • Assess if a loan restructure or payment assistance is viable.
  • Collect data by calling the homeowner to collect additional information, performing in-depth and sensitive probing and investigating to understand the needs of the homeowner, and obtaining a credit bureau, a current market valuation of the property, and a title search.
  • Review data for restructure solutions by verifying information on the analysis worksheet and with the credit bureau to ensure accuracy, verifying information to ensure it meets MCAP, lender/investor, and insurer guidelines, and documenting and accurately updating the system to support the recommendation for approval.
  • Document the conditions required for approval and evaluate possible solutions based on an understanding of the information gathered.
  • Negotiate in the best interest of MCAP, the Lender/Investor, the Insurer, and the homeowner.
  • Prepare analysis and recommendation to manager for approval and/or decline if outside Loan Restructure Specialist's authority.
  • Process the loan restructure by posting entries to capitalize interest, re-amortize the loan, re-calculate the principal and interest portions in a timely and accurate manner, and set-up loan restructure fee for collection from the homeowner.
  • Track approvals/declines and assist and educate team members on restructure options.

Requirements

  • Knowledge of mortgage default and collection experience.
  • Knowledge of MCAP, Lender, and mortgage insurer default policies & procedures.
  • Understanding of credit reports and real estate valuations to assess appropriate solution for borrower.
  • 3 years' experience in the Residential Mortgage industry.
  • Underwriting experience is an asset.
  • Excellent oral and written communication skills.
  • Excellent organizational and time-management skills.
  • Ability to multi-task in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Proven ability to foster relationships.
  • Strong customer service skills.
  • Self-driven, motivated with the ability to work independently and in a team environment.
  • Carries out duties with integrity and takes responsibility for actions.
  • Proven track record of being a self-starter and self-motivated.
  • Must be flexible and approachable.
  • Sound decision-making ability and results-oriented.
  • Detail-oriented with ability to see the 'big picture.'
  • Strong work ethic, reliable, dependable.
  • Ability to work with limited supervision.
  • Ability to think outside the box.
  • Proficient in MS Office applications (Excel, Word).
  • Bilingual French and English is required for this role.

  • Senior Mortgage Lending Specialist

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Senior Mortgage Lending Specialist

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Senior Mortgage Lending Specialist

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Residential Mortgage Specialist

    3 weeks ago

    Kitchener, Ontario, Canada MCAP Full time

    About the RoleThis position is responsible for making decisions by assessing and processing modifications to keep the loan performing, the homeowner in their home, and to prevent the costs and risks associated with a foreclosure. This position impacts the ability to satisfy investor audits while ensuring compliance with insurers and meeting regulatory...

  • Residential Mortgage Specialist

    3 weeks ago

    Kitchener, Ontario, Canada MCAP Full time

    About the RoleThis position is responsible for making decisions by assessing and processing modifications to keep the loan performing, the homeowner in their home, and to prevent the costs and risks associated with a foreclosure. This position impacts the ability to satisfy investor audits while ensuring compliance with insurers and meeting regulatory...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Accoravillage. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Accoravillage Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Accoravillage. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable CA. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable CA Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable CA. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...

  • Bilingual Loan Modification Expert

    1 month ago

    Kitchener, Ontario, Canada MCAP Full time

    Position Overview This role is essential for evaluating and processing modifications to ensure the loan remains viable, keeping homeowners in their residences while mitigating the costs and risks associated with foreclosure. The individual in this position plays a significant role in meeting investor audit requirements and ensuring compliance with insurer...

  • Bilingual Loan Modification Expert

    1 month ago

    Kitchener, Ontario, Canada MCAP Full time

    Position Overview This role is pivotal in evaluating and processing loan modifications to ensure continued loan performance, support homeowners in retaining their properties, and mitigate the financial implications of foreclosure. The position plays a significant role in meeting investor audit requirements while adhering to insurer guidelines and regulatory...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Life of Canada Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable Life of Canada. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Life of Canada Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable Life of Canada. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Commercial Account Manager

    3 weeks ago

    Kitchener, Ontario, Canada Equitable Full time

    Job SummaryWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team at Equitable. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio management.Key...

  • Loan Restructure Specialist

    5 days ago

    Kitchener, Ontario, Canada MCAP Full time

    About the RoleThis position plays a critical role in ensuring the success of MCAP's loan restructuring efforts. As a Loan Restructure Specialist, you will be responsible for assessing and processing modifications to keep loans performing, while also ensuring compliance with insurers and regulatory requirements.Key ResponsibilitiesReview loan files to...

  • Loan Restructure Specialist

    4 days ago

    Kitchener, Ontario, Canada MCAP Full time

    About the RoleThis position plays a critical role in ensuring the success of MCAP's loan restructuring efforts. As a Loan Restructure Specialist, you will be responsible for assessing and processing modifications to keep loans performing, while also ensuring compliance with insurers and regulatory requirements.Key ResponsibilitiesReview loan files to...

  • Commercial Account Manager

    3 days ago

    Kitchener, Ontario, Canada Accoravillage Full time

    Job Title: Commercial Account ManagerWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...

  • Commercial Account Manager

    3 days ago

    Kitchener, Ontario, Canada Accoravillage Full time

    Job Title: Commercial Account ManagerWe are seeking a highly skilled Commercial Account Manager to join our Private Investments team. As a key member of our team, you will be responsible for developing and maintaining quality real estate investment assets, ensuring underwriting standards are met through credit assessment and commercial mortgage portfolio...