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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance for the company's hardware and software infrastructure. This role requires strong technical skills, excellent communication abilities, and a proactive approach to...
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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance for the company's hardware and software infrastructure. This role requires strong technical skills, excellent communication abilities, and a proactive approach to...
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Vernon, British Columbia, Canada Kaltire Full timeJob Title: Technical Support AnalystAt Kal Tire, we are seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support and system maintenance to our team members.Key Responsibilities:Provide technical support and system maintenance to team members, including...
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Technical Support Specialist
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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance to team members across various locations. This role requires strong technical skills, excellent communication, and problem-solving abilities.Key...
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Technical Support Specialist
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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance to team members across various locations. This role requires strong technical skills, excellent communication, and problem-solving abilities.Key...
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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance for the company's hardware and software infrastructure. This role requires strong technical skills, excellent communication and problem-solving abilities, and a...
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Technical Support Specialist
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Vernon, British Columbia, Canada Kal Tire Full timeJob Title: Technical Support AnalystJob Summary:The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance for the company's hardware and software infrastructure. This role requires strong technical skills, excellent communication and problem-solving abilities, and a...
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Technical Support Specialist
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Technical Support Analyst
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Vernon, British Columbia, Canada Kaltire Full timeJob Title: Technical Support AnalystKal Tire is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support and maintenance for our hardware and software systems.Key Responsibilities:Provide technical support and maintenance for hardware and software...
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Technical Support Analyst
4 weeks ago
Vernon, British Columbia, Canada Kaltire Full timeJob Title: Technical Support AnalystKal Tire is seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing technical support and maintenance for our hardware and software systems.Key Responsibilities:Provide technical support and maintenance for hardware and software...
Technical Support Specialist
4 weeks ago
Job Title: Technical Support Analyst
Job Summary:
The Technical Support Analyst is a key member of the IS Department at Kal Tire, responsible for providing technical support and system maintenance to team members across various locations. This role requires strong technical skills, excellent communication, and problem-solving abilities.
Key Responsibilities:
- Provide technical support and system maintenance to team members, including hardware and software troubleshooting, installation, and configuration.
- Manage and administer team member devices and productivity-related technology solutions, such as telephony systems, printing/scanning/faxing systems, and video conferencing systems.
- Participate in the planning and development of IS-related activities and tasks, including new Kal Tire operational locations.
- Lead projects, including defining project requirements, project plan, task lists, milestones, and phases.
- Document processes and technical specifications, including creating, updating, and maintaining reference documentation.
Requirements:
- Minimum 2 years' experience providing technical support in a domain environment.
- Experience supporting Windows Operating systems.
- Experience with software and operating system deployment, computer hardware support, software support, thin clients, industrial Windows mobile devices, VoIP telephony systems, TCP/IP-based networks, switch and router configuration and troubleshooting, and networked, medium to high volume printers.
- Experience with remote support software, call tracking software, ITIL, mobile device management, application virtualization, and Active Directory.
Knowledge, Skills, and Abilities:
- Strong verbal communication and active listening skills.
- Strong troubleshooting skills.
- Creative, innovative thinking, leadership, and solid presentation skills.
- Skilled in liaising with teams to coordinate activities of business, technical, and vendor stakeholders.
- Working knowledge of business applications and technology standards in an enterprise environment.
Education:
- Post-secondary graduate with a degree, diploma, or certificate in computer science or equivalent combination of education, training, and experience.
What We Offer:
- The target compensation for this role is $60,480 - $68,727 per year based on experience.
- We offer a clear path for career advancement with wage increases along the way.
- Comprehensive medical and dental benefits.
- Employee Assistance Program.
- A group RRSP/DPSP matching program.
- Discount on tires and mechanical services.
- Positive work culture, opportunities for growth and development, and work-life balance.
- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.
Eligibility:
- Candidates must be legally eligible to work for any Canadian employer.
