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Member Experience Specialist
2 months ago
Movati Athletic is seeking a dedicated and enthusiastic Member Experience Associate to join our team. We are committed to providing an exceptional experience for every member, fostering a welcoming and supportive environment where they feel comfortable and healthy.
As a leading fitness brand in North America, we strive to deliver affordable luxury fitness experiences. Your role is crucial in ensuring that our members have a positive and memorable experience at our clubs.
Responsibilities:- Provide exceptional customer service by addressing member inquiries and concerns promptly and effectively.
- Maintain a clean, safe, and organized environment for all members.
- Promote club programs, products, and services to enhance the member experience.
- Process sales transactions accurately and efficiently.
- Assist with special events and initiatives to create a vibrant and engaging atmosphere.
- High School Diploma or equivalent experience.
- Proven customer service experience in a related industry.
- Current CPR & First Aid certification.
We offer a competitive compensation package, complimentary membership, free uniform, flexible hours, and ongoing training opportunities. Full-time employees are eligible for comprehensive benefits after 3 months.
