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Fragrance Stylist

2 months ago


Toronto, Ontario, Canada Jo Malone London Full time
Fragrance Stylist - Luxury Retail

We are seeking a skilled Fragrance Stylist to join our team at Jo Malone London. As a Fragrance Stylist, you will be responsible for creating personalized scented experiences for our customers, showcasing our luxury fragrances and lifestyle products.

Key Responsibilities:

  • Deliver exceptional customer service by providing personalized fragrance consultations and recommendations.
  • Develop and maintain a deep understanding of our luxury fragrance and lifestyle products, including their features, benefits, and pairing options.
  • Build and maintain relationships with customers to understand their preferences and needs, and provide tailored solutions to meet their expectations.
  • Stay up-to-date with the latest fragrance trends, product launches, and company initiatives to provide expert knowledge and recommendations to customers.
  • Work collaboratively with colleagues to achieve sales goals, maintain store appearance, and ensure a seamless customer experience.
  • Participate in visual merchandising, inventory management, and other store operations as needed.

Requirements:

  • Proven experience in luxury retail, fragrance, or a related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong product knowledge and ability to stay up-to-date with the latest fragrance trends and product launches.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service and achieving sales goals.
  • Availability to work a variety of shifts, including days, nights, weekends, and special events.

What We Offer:

  • Competitive hourly rate ($17.75 - $28.55, depending on qualifications and experience).
  • Opportunities for career growth and professional development within a luxury retail environment.
  • Benefits package including health insurance, wellness programs, and education-related initiatives.
  • Commission/bonus plan for eligible employees.