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Parts Sales Representative
2 months ago
Job Summary:
We are seeking a skilled Parts Sales Representative to join our team at Maxim Truck and Trailer. As a key member of our sales team, you will be responsible for selling used parts to external customers and responding to internal parts requests from our Body Repair & Paint Technicians.
Key Responsibilities:
- Post parts on our computerized business system to ensure accurate inventory management.
- Review repair orders for parts accuracy before final billing to ensure customer satisfaction.
- Identify opportunities to increase sales and decrease obsolete stock by suggesting additional parts and up-selling products to customers.
- Stock shelves and report stock levels to the Parts Manager to ensure efficient inventory management.
- Participate in annual parts inventories, clean-up, and preparation work to maintain a well-organized warehouse.
- Sources parts for select customers by phoning suppliers and competitors to provide the best possible service.
- Seek technical information regarding new and current products to stay up-to-date on industry developments.
- Order merchandise within established limits to ensure timely delivery of parts to customers.
- Sell parts to external customers and build customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment.
- Provide requested parts to Technicians and make suggestions on additional parts needed for repair to ensure efficient repair processes.
- May assist in filling outside Parts Sales Rep's orders and identify potential customers to expand our customer base.
Requirements:
- 2+ years of experience in parts counter sales.
- Knowledge of Heavy-duty truck and trailer parts is preferred.
- Prior parts sourcing or purchasing experience is preferred.
- MPI claim experience is an asset.
- Valid Class 5 Driver's License.
- Customer service focus and ability to build relationships.
- Able to up-sell products to customers.
- Ability to work with minimal supervision.
- Basic computer knowledge: keyboarding, data entry, internet.
- Ability to learn in-house billing system.
- Strong numbers orientation, attentive to details.
- Organized, sets priorities, meets deadlines.
- A team player, shows initiative, and a learner attitude.
- Able to lift 50 pounds without assistance.
- Mechanical aptitude is an asset.
What We Offer:
- Support of a national company.
- A competitive salary.
- Group benefits including health (drug card), dental, and vision.
- RRSP matching plan.
- Educational assistance plan.
- Employee referral $$ bonuses.
- Ongoing training opportunities.
- Opportunities for advancement.
- Boot allowance.
