Insurance Client Service Specialist

4 weeks ago


Vancouver, British Columbia, Canada People Corporation Full time
Job Title: Client Service Representative

We are seeking a highly skilled Client Service Representative to join our team at People Corporation. As a Client Service Representative, you will play a critical role in providing exceptional client experiences for our Group Insurance clients.

Key Responsibilities:
  • Manage day-to-day interactions with clients, ensuring timely and courteous responses to their inquiries.
  • Assist clients with claims issues, billing and rate questions, eligibility inquiries, and carrier site navigation.
  • Process amendments and assist with disability and life claims.
  • Provide administrative support with implementing new groups and changes in carrier.
  • Review contracts and booklets for accuracy.
Requirements:
  • 3+ years of experience in the Group Insurance industry.
  • Confident and accurate understanding of group insurance market products and processes.
  • Ability to work well with others in a collaborative team environment.
  • Self-starter with a strong sense of accountability.
What We Offer:
  • Competitive compensation package.
  • Extended health care and dental benefits.
  • A retirement savings plan with company contributions.
  • A suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.

At People Corporation, we are committed to helping businesses succeed. We offer customized solutions designed to fit the unique needs of businesses and their employees, members, and stakeholders. If you are a motivated and detail-oriented individual with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.


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