Director, Clinical Operations – Profile B

4 weeks ago


Victoria, British Columbia, Canada PHSA Full time
Job Title: Director, Clinical Operations – Profile B

About the Role:

The Director, Clinical Operations – Profile B is a key leadership position within the Provincial Health Services Authority (PHSA). This role is responsible for overseeing the delivery of clinical services, ensuring the provision of culturally safe, anti-racist, trauma-informed patient and family-centered, evidence-based, best-practice clinical care. The successful candidate will work in a co-leadership partnership with Medical Director(s) to ensure the effective management of clinical programs and services.

Key Responsibilities:
  • Develop and implement strategic plans, goals, and annual objectives in collaboration with physician partners.
  • Provide leadership and support to staff in developing individual program plans, including the development and implementation of proposals for new or expanded programs or redistribution of resources.
  • Ensure continuous improvement and redesign for optimizing resources and contributing to a sustainable healthcare system.
  • Oversee and provide leadership on systems and processes to support the development and management of annual operating and capital budgets.
  • Work closely with regional and provincial leaders on ministerial initiatives to ensure alignment of provincial standards and program and/or service mandates.
Requirements:
  • A Master's Degree in a relevant discipline such as Nursing, Health Care Administration, or Business Administration, and a minimum of ten (10) years recent related experience, including experience in a senior administrative position within a healthcare organization.
  • Knowledge of current and future healthcare issues.
  • Excellent time management skills.
  • Effective fiscal and financial management skills.
  • Demonstrate analytical and problem-solving skills.
  • Proven ability to negotiate and mediate resolutions to complex situations.
  • Ability to lead people, manage change, develop strategy, and execute on plans.
  • Demonstrate ability to function effectively in a highly dynamic environment, building and sustaining effective relationships, including the ability to interact tactfully and effectively with staff at all organizational levels both internally and externally to PHSA.
  • Ability to communicate effectively orally and in writing, including the ability to make effective presentations to groups.
  • Working knowledge of applicable regulations, legislation, and collective agreements.
  • Proficiency in the use of personal computers and applicable software applications.
  • Understanding of various reports, including the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Model and support full team commitment to Indigenous Cultural Safety and anti-racism.
  • Demonstrate humility and heart-led leadership.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political, and historical realities impacting Indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
About PHSA:

PHSA is a remote work-friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). We offer a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources. Annual statutory holidays (13) with generous vacation entitlement and accruement. Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Salary Range: $128,298 - $184,428 per year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part-time roles.

Location: 2410 Lee Avenue, Victoria, BC V8R 6V5

Applications will be accepted until position is filled.

Hours of Work: Monday-Friday; 0800-1600

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.



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