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Healthcare Clinics Coordinator

2 months ago

Oakville, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled Clinics Coordinator to join our team at CB Canada. The successful candidate will be responsible for coordinating and managing clinics across the region, ensuring seamless operations and excellent patient care.

Key Responsibilities
  • Coordinate and manage clinics in assigned regions, collaborating with Business Area Managers and Nurses to ensure efficient operations.
  • Develop and implement Standard Operating Procedures (SOPs) related to clinic processes, project requirements, and issues.
  • Ensure compliance with required policies and procedures, maintaining accurate records and audit trails.
  • Track and manage invoices for clinics, ensuring timely payment and reconciliation.
  • Develop and implement Quality Assurance (QA) processes related to clinic operations, maintaining accurate records and reports.
  • Organize and track inventory of clinic supplies and equipment, ensuring adequate stock levels and efficient ordering processes.
  • Collaborate with nursing and scheduling managers to facilitate clinic supply setup and achieve capacity and utilization targets.
  • Maintain and update the Clinics and Nursing Database, ensuring accurate and up-to-date information.
  • Approve nurse orders on the portal, ensuring timely and accurate processing.
  • Manage daily emails and requests from nurses, providing prompt and effective support.
  • Place orders for clinic office supplies and equipment, ensuring timely delivery and installation.
  • Source and coordinate with movers and handymen for clinic moves, ensuring minimal disruption to operations.
  • Collaborate with Senior Manager and Business Area managers on new clinic openings and moves, ensuring smooth transitions and minimal disruption.
  • Communicate with vendors and suppliers, ensuring timely delivery and resolution of issues.
  • Implement and track Preventative Maintenance programs for medical equipment, ensuring optimal performance and minimal downtime.
  • Maintain and review temperature and medication excursion reports, ensuring accurate and timely follow-up.
  • Manage and resolve temperature and medication excursion issues, ensuring prompt and effective resolution.
Requirements
  • Post-secondary education or equivalent in a related discipline, such as healthcare administration or business management.
  • Minimum of 2 years' experience in the healthcare, pharmaceutical, or biotechnology industry, with a focus on quality assurance and operations.
  • Experience in a Quality Assurance auditing role and quality management system is an asset.
  • Ability to work independently in a fast-paced environment, with excellent analytical and problem-solving skills.
  • Adaptability to change and ability to learn new skills as required, with excellent communication and interpersonal skills.
  • Bilingualism, French/English is an asset, particularly for the Quebec region.
Preferred Skills
  • Advanced knowledge of pharmaceutical distribution industry, with a focus on operations and logistics.
  • Strong business and financial acumen, with excellent analytical and problem-solving skills.
  • Ability to communicate effectively both orally and in writing, with excellent interpersonal and leadership skills.
  • Effective organizational skills, with attention to detail and ability to consistently meet deadlines.
  • Excellent problem-solving skills, with ability to resolve issues effectively and efficiently.
  • Excellent presentation skills, with ability to communicate complex information in a clear and concise manner.
  • Knowledge of Microsoft Office programs, including Word, Excel, PowerPoint, and Visio.