Store Operations Manager

2 months ago


Coquitlam, British Columbia, Canada No Frills Full time

**Job Summary**

We are seeking a highly skilled and experienced Grocery Manager to oversee the daily operations of our grocery department at No Frills. The ideal candidate will have a strong background in customer service, sales, and store management.

**Key Responsibilities:**

  • Manage the daily store operations through effective merchandising, ordering, inventory, and waste management.
  • Supervise the opening and closing of the store, ensuring a smooth and efficient process.
  • Provide exceptional customer service and support a friendly shopping experience.
  • Assist in the development of the grocery team by supporting the training and coaching of all employees.
  • Oversee and supervise the activity and performance of floor staff, ensuring they meet the highest standards of customer service and product knowledge.
  • Train and develop department associates in customer service, product knowledge, and merchandising.
  • Monitor inventory levels and coordinate with other departments to ensure timely replenishment.
  • Maintain a clean and safe department for customers and employees.

**Job Qualifications:**

  • Minimum 3 years of grocery experience with a retail company.
  • Minimum Grade 12 Education.
  • Excellent organizational skills with a clear and effective communication style, both written and oral.
  • Demonstrate good judgment and decision-making skills while communicating with customers and team members.
  • Strong leadership and interpersonal skills with excellent communication to motivate and develop associates.
  • Ability to learn manual and automated systems and tools.
  • Ability to work independently in a fast-paced environment.
  • Must have strong computer skills and the ability to quickly learn new systems.
  • Knowledge of retail operations, including merchandising, inventory management, and customer service.
  • Food Safe and First Aid Certification are considered assets.
  • Ability to lift and move up to 50 pounds and stand for extended periods.
  • Must be available to work anytime (days, nights, weekends, and holidays).


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