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Assistant Store Manager

2 months ago


Markham, Ontario, Canada Pandora AS Full time
About the Role:

The Assistant Store Manager (ASM) will be the ultimate Pandora brand ambassador. As the ASM, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Key Responsibilities:
  1. Brand Ambassador: Embody the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  2. Sales Driver: Dare to exceed individual and store sales goals by building a genuine connection with our fans.
  3. Performance Excellence: Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
  4. Customer Experience: Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
  5. Team Coach: Dream to coach and inspire the sales team, fostering accountability for individual and store performance.
  6. Talent Acquisition: Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Sales Associates and Sales Leads.
  7. Operational Excellence: Uphold merchandising and retail operational standards ensuring a smooth and on-brand operation.
Requirements:
  1. You can demonstrate you're a results-oriented leader with at least 2 years of experience in a high-performance selling environment.
  2. You're a master of time management, effortlessly setting and adjusting priorities while delegating tasks like a pro.
  3. Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  4. You are at least 18 years or older and can provide proof of identity and eligibility to work.
About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores.

Today, the USA is Pandora's single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.