Claims Policy Director

2 months ago


Toronto, Ontario, Canada Crawford & Company Full time
About the Role

We are seeking a highly skilled and experienced Claims Policy Director to join our team at Crawford & Company. As a key member of our leadership team, you will be responsible for developing and overseeing our professional standards program, ensuring compliance with industry regulations and best practices.

Key Responsibilities
  • Develop and implement professional standards policies and procedures
  • Manage professional indemnity claims made against the organization
  • Collaborate with management team to drive compliance with professional standards
  • Report claims activity and outcomes to risk management and insurance team
  • Oversee robust privacy and compliance management program
Requirements
  • Bachelor's degree in insurance, law, business or a related field
  • ~10 years of loss adjusting and litigation management experience with direct experience with professional indemnity (E&O) claims
  • Expert level knowledge of claims management including loss adjusting, mediation and litigation management experience
  • Adjuster licensing preferred
  • CIP, FCIP or CRM designation required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Flexible work arrangements

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.



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