Service Desk Analyst
4 weeks ago
At Canadian Bank Note, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and escalating complex problems to senior technical staff.
Key Responsibilities:- Provide technical support to customers via phone, email, and chat
- Troubleshoot technical issues and resolve problems in a timely and efficient manner
- Evaluate and escalate complex technical issues to senior technical staff
- Document and maintain accurate records of customer interactions and technical issues
- Collaborate with cross-functional teams to resolve technical issues and improve customer satisfaction
- University degree in Computer Science or related field
- Experience in a technical support role, preferably in a customer-facing environment
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Service Desk Analyst
3 weeks ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystAt Canadian Bank Note, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and advising on solutions.Key Responsibilities:Act as the first point of contact for customers for...
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Service Desk Analyst
3 weeks ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystAt Canadian Bank Note, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and advising on solutions.Key Responsibilities:Act as the first point of contact for customers for...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystAt Canadian Bank Note, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and advising on solutions.Key Responsibilities:Act as the first point of contact for customers for...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystAt Canadian Bank Note, we are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and advising on solutions.Key Responsibilities:Act as the first point of contact for customers for...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Canadian Bank Note Company, Limited. As a Service Desk Analyst, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our charitable gaming systems.Key Responsibilities:Provide first-level technical...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystWe are seeking a highly skilled Service Desk Analyst to join our team at Canadian Bank Note Company, Limited. As a Service Desk Analyst, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our charitable gaming systems.Key Responsibilities:Provide first-level technical...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystCanadian Bank Note Company, Limited is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and escalating complex problems to senior technical staff.Key Responsibilities:Provide...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeJob Title: Service Desk AnalystCanadian Bank Note Company, Limited is seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting technical issues, and escalating complex problems to senior technical staff.Key Responsibilities:Provide...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full time{"Job Title": "Service Desk Analyst", "Job Summary": "We are seeking a skilled Service Desk Analyst to join our Charitable Gaming group. As a Service Desk Analyst, you will be responsible for monitoring our customers\u2019 charitable gaming systems and providing first-level technical support to keep the systems operational. This 18-month contract may lead to...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full time{"Job Title": "Service Desk Analyst", "Job Summary": "We are seeking a skilled Service Desk Analyst to join our Charitable Gaming group. As a Service Desk Analyst, you will be responsible for monitoring our customers\u2019 charitable gaming systems and providing first-level technical support to keep the systems operational. This 18-month contract may lead to...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
-
Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Company, Limited Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
-
Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
4 weeks ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
-
Service Desk Analyst
4 weeks ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
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Service Desk Analyst
1 month ago
Sault Ste. Marie, Ontario, Canada Canadian Bank Note Full timeAbout the RoleWe are seeking a highly skilled Service Desk Analyst to join our Charitable Gaming team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our charitable gaming systems.Key ResponsibilitiesProvide first-level technical support to customers, troubleshooting...
