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Lead Underwriting Specialist

3 months ago

Oakville, Ontario, Canada Aviva Full time

Join Our Team at Aviva

At Aviva, we believe in the power of collaboration. Our core values – Care, Commitment, Community, and Confidence – guide us in everything we do.

As our business expands, we are excited to offer new opportunities within the Ovation Underwriting team. In this pivotal role, you will focus on providing an exceptional experience for our broker partners, characterized by professionalism, accountability, and trust.

Your Responsibilities:

  • Deliver outstanding service quality, striving for resolution on the first interaction.
  • Maintain a proactive approach, questioning existing practices to enhance underwriting services.
  • Evaluate data, pricing, and coverage options, customizing solutions to fit the unique requirements of Ovation clients.
  • Engage in negotiations regarding coverage and premiums while ensuring adherence to underwriting standards and profitability.
  • Prepare quotes for new business; manage endorsements, renewals, and inspections.
  • Request and assess reports, including claims histories and driver records.
  • Utilize multiple applications simultaneously, such as Broker Portal, property evaluation tools, Salesforce, and other web-based platforms.
  • Prioritize tasks effectively to ensure timely delivery of services.
  • Demonstrate integrity while representing Ovation to our broker partners and collaborating with team members and leadership.
  • Continuously enhance your soft skills and industry knowledge through various learning opportunities.

Your Qualifications:

  • Over 5 years of experience in high-value property insurance.
  • CIP, FCIP, or CRM designation completed or in progress.
  • Proven ability to build long-term relationships with brokers through professional interactions.
  • Strong listening skills to understand broker and customer needs effectively.
  • Ability to collaborate with internal partners to enhance the broker and customer experience.
  • Exceptional communication skills, both verbal and written.
  • Meticulous attention to detail in data analysis and report review.
  • Strong analytical, negotiation, and decision-making capabilities.
  • Excellent time management skills, a proactive attitude, and demonstrated productivity in a hybrid work environment.

Additional Information:

Aviva Canada is dedicated to providing accommodations for individuals with disabilities throughout the hiring process. If you require assistance due to a disability, please inform us in advance, and we will work with you to meet your needs.