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Food Preparation Team Leader

3 months ago

Whitby, Canada DAIRY QUEEN Full time
Position Overview

As a Shift Manager at Dairy Queen, you will play a crucial role in overseeing daily operations within our food service establishment. Your leadership will ensure that our team delivers exceptional service and high-quality food to our valued customers.

Key Responsibilities
  • Education: College/CEGEP
  • Experience: 1 year to less than 2 years
  • Work Setting: Urban area, Food service establishment
Operational Duties
  • Develop and implement strategies to meet work schedules effectively.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Prepare budget forecasts and cost estimates for operations.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste management.
  • Prepare and submit operational reports as required.
  • Oversee the assembly of food trays and the delivery of food trolleys.
  • Establish and manage work schedules for the team.
Supervisory Responsibilities
  • Manage a team of 5-10 food service counter attendants and food preparers.
Safety and Security
  • Basic security clearance is required.
Transportation and Travel
  • Public transportation options are available.
Work Environment
  • Fast-paced environment with the ability to work under pressure and meet tight deadlines.
Personal Attributes
  • Strong client focus and efficient interpersonal skills.
  • Flexibility and adaptability in a dynamic work setting.
  • Ability to work effectively as part of a team.
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Work Hours: 40 hours per week