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Branch Manager

2 months ago


Canada The Toronto-Dominion Bank (Canada) Full time
Lead a High-Performing Branch Team

Job Summary:

We are seeking an experienced Branch Manager to lead a high-performing team in our Moncton Area, NB branch. As a key member of our team, you will be responsible for driving business growth, delivering exceptional customer experiences, and fostering a positive work environment.

Key Responsibilities:

  • Manage a team of service and advice colleagues to promote a positive customer and colleague experience.
  • Lead, coach, and develop team members to improve customer service skills and product knowledge.
  • Coach team members to handle customer issues effectively and promote the Bank's image within the community.
  • Contribute to the execution and achievement of team and branch service customer experience targets.
  • Oversee branch premises and ensure a professional and inviting environment for customers and colleagues.
  • Ensure optimal colleague scheduling to meet customer demands.

Requirements:

  • Undergraduate degree and/or 5+ years of relevant experience.
  • Branch Compliance Officer (BCO) course.
  • IFIC or CSC.

About Us:

The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

Total Rewards Package:

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.